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(Back to MAIN JMS page) JMS Volume 16 Issue 1 Articles: An Empirical Investigation of the Successful Implementation of Quality Management in Service Organisations
By John Saee and Zahid Mahmood The Affects of Diffusion of Technology Innovation on Burnout By Hy Sockel, Brenda Mak and Judie Bucholz Integrating Total Quality Management and Knowledge Management By Vincent M. RibiŠre and Reza Khorramshahgol Quality Management in the Era of Cyberconomy By Ching-Chow Yang
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